Total Quality Management




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Besterfield, Dale H.
        Total Quality Management / Dale H. Besterfield ...[et. al.] . – 5th ed. . – Noida : Pearson, 2019
        xxv, 622p.
        ISBN9789353066314 :
        1. Quality management
        1. Management         I. Besterfield-Michna, Carol        I. Besterfield, Glen H.         I. Besterfield-Sacre, Mary        I. Urdhwareshe, Hemant        I. Urdhwareshe, Rashmi

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