Managing business process flows : principles of operations management




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Anupindi, Ravi
        Managing business process flows : principles of operations management / Ravi Anupindi ...[et. al.] . – 3rd ed. . – Noida : Pearson , 2014
        344p.
        ISBN9789332518346 :
        1. Operations management
        1. Management         I. Chopra, Sunil        I. Deshmukh, Sudhakar D.        I. Van Mieghem, Jan A.        I. Zemel, Eitan

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