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Sethi, Vikram         Organizational Transformation Through Business Process Reengineering : applying the lessons learned / Vikram Sethi and William R. king . – Noida : Pearson, 2006         xi, 575p. . – ( Pearson Education Series in Information Management)         Series Editor ; William R. King         ISBN9788177585186 :         1. Management         1. Managing Change         I. King, William R.