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	1.	Quality Management creating and sustaining organizational effectiveness Donna C. S. Summers by Summers, Donna C. S Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Noida Pearson 2015 Availability: Items available for loan: Newtown Campus, Kolkata (10)Location, call number: 658.4013/SUM/Q, ... Found in Open Library: Place hold Request article Add to cart (remove)
	2.	Total Quality Management Dale H. Besterfield ...[et. al.] by Besterfield, Dale H Besterfield-Michna, Carol Besterfield, Glen H Besterfield-Sacre, Mary Urdhwareshe, Hemant Urdhwareshe, Rashmi Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Noida Pearson 2019 Availability: Items available for loan: Newtown Campus, Kolkata (10)Location, call number: 658.4013/BES/T, ... Found in Open Library: Place hold Request article Add to cart (remove)

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