000 00563nam a22002057a 4500
003 IN-KoAU
005 20250430113934.0
008 250430b ii ||||| |||| 00| 0 eng d
020 _a9788177587623
040 _beng
041 _aEnglish
082 _a658.812/DYC/C
100 _aDyche, Jill
_918717
245 _aThe CRM Handbook
_ba business guide to customer relationship management
_cJill Dyche
260 _aNoida
_bPearson
_c2002
300 _a320p.
650 _aCustomer Relationship Management
_918718
650 _aManagement
942 _cBOOKS MBA
999 _c27651
_d27651